General Account FAQs

1. How do I create an account?

   To create an account visit the registration page and click register here.

   Enter your name, email address, and a password.

   An activation link will be sent via email. If you don't receive this email, check your spam folder.

2. I forgot my password. What do I do?

   If you have forgotten your password, you can reset it at this link.

   You will receive an email with a link to reset your password. For your own security, we cannot reset your password over the phone or by email.

   If you know your current password and would like to change it, then you can do that via your Account Settings page.

3. How do I change my password?

   If you know your current password and would like to change it, then you can do that via your Account Settings page.

   For your own security, we cannot reset your password over the phone or by email.

   If you have forgotten your password, you can reset it at this link. You will receive an email with a link to reset your password.

4. How do I change my account details?

   You can change your account details, event alerts, event notifications, change your password and delete your account at the Account Settings page.

Supplier Listing FAQs

1. Can I list my business on EventsConnect?

   To be listed, you must have a business in the Sunshine Coast Council region that provide services or venues to the events and sporting industry.

   Approval of events are at the discretion of the site admin.

   Visit the Add a listing page to list your business on EventsConnect.

2. How do I list my business on EventsConnect?

   Visit the Add a listing page to list your business on EventsConnect. Its free!

   The Add a listing page will guide you through what is needed. As EventsConnect is a highly visual platform, you will be asked to add at least one image for your listing.

   When you submit your business for approval, a member of the EventsConnect team will review your new listing and publish if acceptable or notify you if they have questions.

   You can add as many businesses to EventsConnect as you wish.

   You may also save a draft of your listing at any time.

   Once your listing is approved, you'll be promoted to a Supplier and will have access to all Supplier abilities.

3. What information is needed to add my listing?

   Recommendations and guidelines for a good Supplier listings can be found on the Supplier Listings Guidelines Page.

   The following information can be added to your Listing.

   -->

   • Business Type: Choose either Service Provider or Venue, which ever is most appropriate.
   • Name (required) - Put the name of your business
   • Primary Business Address - Enter the address of your business. This is required, but you can choose to display your location or not.
   • Primary Category - Choose the most relevant type of events you service.
   • Secondary Category - Choose secondary categories that are relevant.
   • Service Areas - Choose any services that you provide.
   • Business Description (required) - Make sure to add a detailed description of your services taht applies to the events and sports industry.
   • Contact Details:
     • Phone number - your primary business phone number
     • Email address - where you'd like to be contacted
     • Website URL - your primary website
     • Primary Online Shop URL - If you have an online shop
   • Social links - Enter the links to each of your social media accounts. Make sure to put in the full URL including https://
   • Cover Image (required) - This image will be visible in the search results. You may add logo here. It will display as landscape picture (wider than it is tall) in a standard photo format (jpg, png, gif) that is less than 4MB but is at least 600px by 600px.
   • Gallery Images - Add up to 10 more images of your business or services here. Users will be able to view the images in a gallery.

   Once you press submit you can preview your listing. From here you can save a draft of the listing to amend it further or send it to the Events Connect Team for approval. Once approved it will be live.

4. How do I contact other industry suppliers?

   You may contact a supplier using the contact information on their listing.

5. How do I contact EventsConnect?

   If you have an enquiry or feedback about EventsConnect, then visit our contact page.

   If your question is related to a service provider or venue, make sure you check the event listing for contact details and direct any queries there. EventsConnect does not have any affiliation with the service providers or venues that appear on this site.

Close All